My form isn't accepting responses

The five things to check, in order.

Is it published? A form in Draft won't accept submissions. Open it and click Publish.
Is it closed? Check whether you closed it manually or set a Closes at deadline that has now passed.
Have you hit your monthly submission limit? Free includes 100 per month. Check your dashboard.
Does the form use a field your current plan doesn't include? After a downgrade, forms with Pro or Business fields are paused until those fields are removed or you upgrade.
Is a required field impossible to complete? Preview the form yourself and submit a test response.

Note: Still stuck? Send us the form link from your account email and we'll look at it directly.

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