I'm not receiving emails
Notifications, auto-replies and invoices that don't show up.
- Check spam, Promotions and any filtered folders — this is the cause the vast majority of the time.
- Add our sending address to your contacts so future emails go straight to the inbox.
- Confirm the address in your account settings is correct and current.
- For auto-replies, make sure your form actually has an Email field — without one there's nowhere to send the reply.
- For approval emails, double-check the approver's address for typos.
Note: Corporate mail filters sometimes quarantine automated email entirely. If nothing arrives at a work address, ask your IT team to allow our sending domain.
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